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Info@bourbonenthusiast.shop

330-271-0684

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

CHARGES VARIES WITH QUANTITY AND URGENCY. DELIVERY CHARGES IS INDICATED IN YOUR CART.

Which payment methods are accepted?

WE ACCEPT NUMEROUS METHODS OF PAYMENT FOR YOU TO CHOOSE FROM. WHICH EVER WORKS FOR YOU, IS SAFE AND SECURE.

How long will delivery take?

IT TAKES 24 HOURS FOR EXPRESS SHIPPING AND 3-5 BUSINESS DAYS FOR STANDARD SHIPPING. WE CHARGE DIFFERENTLY FOR THE TWO AND ALWAYS ALLOCATE THE SHIPPING FEE YOUR CART.

How secure is shopping in the Online Shop? Is my data protected?

WE COLLECT YOUR DATA TO PROCESS YOUR ORDER. WE ASSURE 100% SAFETY FOR OUR CUSTOMERS AND THERE IS NO DISCLOSURE OF INFORMATION TO THIRD PARTY.

What exactly happens after ordering?

AFTER PLACING AN ORDER, YOU WILL RECEIVE AN INVOICE VIA YOUR EMAIL ADDRESS. OUR CUSTOMER SERVICE WILL PROVIDE YOU WITH THE GIVEN PAYMENT INFO. ONCE PAYMENT IS MADE AND CONFIRMED, WE PROCEED WITH SHIPPING AND TRACKING INFO. ORDER WILL BE CANCELLED IF PAYMENT IS NOT COMPLETED WITHIN 24 HOURS!

Do I receive an invoice for my order?

AN INVOICE IS MADE AND A TRACKING NUMBER SENT VIA YOUR EMAIL ADDRESS TO ENABLE YOU MONITOR YOUR SHIPMENT TILL TOUCH DOWN.